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Privacy Policy

Creative Journey Within receives, collects and stores any information provided, to insure all appropriate measures are met. The information we request may include:

  • Personal identification: including name, email, contact number and/or postal address.

  • Payment details: including credit/debit card information.

 

Creative Journey Within may use your personal information to provide our service to you. Our services include:

  • Collecting appropriate information to process payment, supply product shipping details.

  • Respond to general questions, concerns, feedback.

  • Notify you of any product sales, offers, discounts, store announcements and updates/changes to stores Privacy Policy, Shipping and Exchange Policy.

 

Why do we collect your personal information?

Creative Journey Within collects your personal information for the following reasons:

  • To provide and operate our services to you.

  • To contact our customers in response to enquiries, feedback, general questions/concerns, send subscribers promotional messages (including sales offers, discount codes)

  • To comply with any applicable laws and regulations.

 

All provided information is stored and protected. We may pass on your personal information to other parties to complete our service with you. For example: Australia Post.

 

Communication:

Creative Journey Within may contact you for the following reasons:

  • Requiring further information regarding your purchase/orders.

  • Finding a resolution for any payments that may not process.

  • To provide further shipping information, i.e. tracking number.

  • In response to: general questions, concerns and/or feedback.

  • To send promotional emails to our subscribers, including: product announcements, sales, discounts codes.

For the purposes listed above, Creative Journey Within may contact you via email, text message and/or postal mail.

 

Collection of Data:

Creative Journey Within is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. Through Wix.com, we are able to use software tools to manage and collect session information, including: page response times, length of visits to certain pages and page/site interaction.

All direct payment gateways offered by Wix.com and used by Creative Journey Within adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as: Visa, MasterCard, American Express and Discover. PCI-DSS requirements helps to ensure the secure handling of credit card information by our store and its service providers.

 

Creative Journey Within operates our online store through Wix.com. In accordance to this, Wix.com uses Cookies. Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on our site.

 

Wix.com uses cookies for important reasons, such as:

  • To provide a great experience for our sites visitors.

  • To monitor and analyse the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use.

 

Listed below are the cookies used through Wix.com sites:

  • XSRF-TOKEN: used for security reasons.

  • hs: used for security reasons.

  • svSession: uses in connection with user login.

  • SSR-caching: used to indicate the system from which the site was rendered.

  • _wixCIDX: used for system monitoring/debugging.

  • _wix_browser_sess: used for system monitoring/debugging.

  • consent-policy: used for cookie banner parameters.

  • smSession: used to identity logged in site member's.

  • TS*: used for security and anti-fraud reasons.

  • bSession: used for system effectiveness measurement.

  • fedops.logger.sessionld: used for stability/effectiveness measurement.

  • wixLanguage: used on multilingual websites to save user language preference

 

Promotion Terms and Conditions:

During use of promotion, Creative Journey Within may require access to personal information, such as; name, and address for promotional winners. All sales, discounts, promotional Giveaways will only run between the active dates.

Important information:

Creative Journey Within reserves the right to modify our Privacy Policy at any given time. To help stay up to date, please review our Privacy Policy frequently. Any changes to our Privacy Policy will be effective immediately upon posting to our website. 

Creative Journey Within reserves the right of ownership of all our Art works presented.

All art pieces purchased from our business is for the purchaser to uphold for personal/non-commercial use (unless an agreement has been established and settled). Our art is created for you to enjoy. 

 

If you would like more information in regards to our Privacy Policy, or have any questions/concerns, please contact us by email at penny.madewithlove@gmail.com

 

Last updated: 23/07/2023

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